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FrequentlyAsked Questions

General

Same-day appointments may be available, but we recommend booking at least a week ahead to secure your preferred time — especially for weekends.

Less than 24 hours' notice: 50% charge. No-shows: 100% charge. If you have an emergency, call us at (617) 982-6186 and we'll do our best to work with you.

Yes, but availability varies. Call ahead or check online to confirm before stopping by.

Credit and debit cards, Apple Pay, and tap-to-pay. We do not accept cash. Gratuity (15–22%) is appreciated and never included in the price.

No minimum age. Clients under 18 must have a parent or legal guardian present at check-in and provide written consent on their first visit. The guardian may remain on premises during the treatment.

262 Beacon Street, Suite 3 — enter on Beacon St, take the elevator or stairs to the 3rd floor. Street parking is available on Beacon St and surrounding streets until 6 PM. We recommend taking the T (Green Line — Hynes or Copley) or using Uber/Lyft.

Yes — we offer memberships for discounted services and products, plus stretch therapy packages (4 or 8 sessions). Visit our membership section or call for details.

All oils are nut-free, vegan, paraben-free, and fragrance-free. CBD-infused oil is available on request for massage treatments.

Massage

Avoid heavy meals 1–2 hours beforehand and stay well hydrated. After your session, drink plenty of water, avoid alcohol for the rest of the day, and give your body time to rest.

Our team can help match you with the right treatment based on your goals — relaxation, pain relief, workout recovery, or flexibility. We recommend starting with our signature Forever Young Massage for a balanced blend of stretch, massage, and aromatherapy.

Yes — for most massages you'll undress fully, but you'll always be draped with sheets for complete privacy and comfort. Your therapist will step out while you get situated.

Yes. Options include Theragun, Compression Boots, Aromatherapy, CBD oil, and Hot Stones. Complimentary slippers, water, and tea are provided for every guest. Your therapist can recommend the best add-ons for you.

Not in the same room, but two guests can book individual sessions at the same time if availability allows.

Skincare

Arrive with a clean face if possible (but it's fine if you have makeup on — we'll take care of it). Avoid exfoliating for 48 hours before, and stop retinol or active ingredients (glycolic, salicylic acid) at least 3–5 days prior.

Absolutely. Facials can help calm inflammation and clear congestion. Let us know when booking and we'll customize your treatment accordingly.

Stop all retinol and active acids 5–7 days before. Avoid sun exposure and tanning. Don't wax or shave the treatment area within 48 hours. Come with a clean face if possible.

Some redness is normal — especially after microneedling or a chemical peel. It typically calms within 24–48 hours. We'll walk you through full aftercare instructions before you leave.

For best results, every 4–6 weeks depending on your skin goals. We can create a custom plan based on your needs.

No problem — we offer gentle, soothing options and can customize every step of your facial to keep your skin calm and comfortable.

Stretch & Recovery

Stay fully clothed in comfortable, loose-fitting clothing or workout gear. You remain dressed throughout the entire session.

Still have questions?

We are happy to help. Reach out anytime.